Lenovo
Lenovo 5WS0Y64962 Services Lenovo Premier Support - Extended Service - 3 Year - Service - 24 X 7 X Next Business Day - On-site
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Part Number: 5WS0Y64962
Condition: New
In Stock: 9999  
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Product Specifications



Lenovo Premier Support - Extended Service - 3 Year - Service - 24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor 5WS0Y64962

3Y PREMIER SUPPORT FOR AMD

Manufacturer Part Number: 5WS0Y64962



CPN:3Y PREMIER SUPPORT FOR AMD

MANUFACTURER NAME: Lenovo

MANUFACTURER PART NUMBER: 5WS0Y64962

UPC EAN CODE:

LANGUAGE: EN

MARKET:US

General Information:

Lenovo's worldwide Premier Support service includes 24x7 support for select countries and languages, together with onsite support maintenance. Your Premier Support service for the data center includes:

A remote Premier Support consultant, who will:

  • Serve as a single point of contact for comprehensive hardware and software troubleshooting
  • Own end-to-end case management and problem resolution
  • Manage Premier call escalation to address high-severity issues or systemic problems
Online case management, providing a web-enabled form to submit a detailed technical incident report directly to the Premier Support team

Collaborative third-party software support, furnishing technology partners with diagnostic information to speed problem resolution

On-demand remote system analysis, providing a report that analyzes the configuration of your current Lenovo data center product along with recommendations for optimizing your product's supported configuration

ManufacturerLenovo Group Limited
Manufacturer Part Number5WS0Y64962
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NamePremier Support - Extended Service
Product TypeService
Service Information:
Service Main TypeMaintenance
Service Description24x7xNext Business Day
Provided SupportParts Replacement
Repair
Phone Support
Troubleshooting
Escalation Management
Case Management
Reporting
Software Support
Diagnosis
Configuration
Service Response TimeNext Business Day - Parts & Labor
Service LocationOn-site
Service Duration3 Year
Service CharacteristicParts & Labor

Date Inserted: Friday September 27, 2024

This product was last updated on Wednesday November 20, 2024

All products are brand new and factory sealed unless otherwise stated.
 *** Disclaimer- Information is supplied by the Manufacturer. The image, including color, may differ from actual product appearance. CompSource, Inc. is not responsible for data. ***

Questions and Answers

Questions and Answers

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Shipping / Returns

Shipping

Ground = $12.95
(EST. Arrival Date between Fri.Nov.22 - Wed.Nov.27)

Two Day Air = $25.00
(EST. Arrival Date on Fri.Nov.22)

Standard One Day = $35.00
(EST. Arrival Date on Thu.Nov.21 after 3PM)

Priority = $45.00
(EST. arrival Date on Thu.Nov.21 in the AM)

U.S Mail Priority (AA,AE,AP only) = $30.00

FedEx International Economy (Canada only) = $85.00

Shipping dates are best estimates based on product location and may vary with holidays.

If product requires trucking, additional fees may apply.

* Some destinations are subject to Applicable State/Duty Taxes

Returns

CompSource realizes that every product may have different return guidelines. Please see the policy below regarding this item.

Please Note: Due to Lenovo's Policy this product is not available for return or exchange and must be handled with Lenovo Direct.

For support on this product, please contact Lenovo. 1-855-253-6686 WWW.LENOVO.COM


Lenovo Company's Information

Lenovo  
Click Lenovo for all products

Toll Free #: 1-855-253-6686

Site:  WWW.LENOVO.COM

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    Our story began more than three decades ago with a team of eleven engineers in China. Today, we are a diverse group of forward thinkers and innovators in more than 160 countries, constantly re-imagining technology to make the world more interesting and to solve tough global challenges.

    We are dedicated to transforming our customers' experience with technology - and how it, and they, interact with the world around us. We call this Intelligent Transformation. We are setting the stage for what's possible with technology shaped by Augmented Intelligence, capable of enhancing and elevating human capability.

    We have a proven history of results with $43B in revenue, hundreds of millions of customers, and four devices sold per second. We owe our success to having:
    • The broadest range of connected devices, from smartphones to the data center.
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    • A rich, inclusive culture fostered by a diverse management team.

    Our VIsion
    At Lenovo, our vision is that we will create personal devices more people are inspired to own, a culture where more people aspire to join, and an enduring, trusted business that is well respected around the world.

    This vision guides us in pursuit of our mission to become one of the world's greatest personal technology companies. We will accomplish this through:

    • Smart Devices - Lead in PCs and be respected for our product innovation and quality.
    • Convergence - Provide an ecosystem of smart devices, services and applications powered through the data center to help people connect to what really matters.
    • Culture - Be recognized as one of the best, most trusted, and admired companies to work for and do business with.

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